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Why Bristol City Council?
Why Bristol City Council?
We’re Bristol City Council, a vibrant local authority responsible for providing services to the 450,000-strong population of Bristol.
We provide hundreds of day-to-day services, from being a landlord, providing social care and running our museums and parks, we deliver a diverse range of services to support people who live and work in Bristol, and people who visit the city too.
Bristol is a successful city with much to be proud of but, like all cities, we have our challenges. The city’s success does not reach everyone living here and this brings some difficult issues.
We have an ambitious vision to build a better Bristol that includes everyone in the city’s success.
That’s why we’re looking for innovative and talented individuals who can help us achieve this vision. We want people who share our values and commitment to serve the city, its communities and citizens.
It’s a great time to join us - we’re changing how we deliver our services, ensuring the council is one that people are proud of and which delivers its priorities to high standards. We need dynamic people from a diverse range of backgrounds who are keen to work in a fast-paced environment to help empower people to live successful and independent lives as part of their community. We’re looking for people as vibrant, as inspiring and as unique as the city of Bristol itself.
It's no surprise that Bristol is consistently rated as one of the best places to live and work in the UK.
Join us and you'll get more than a challenging job; you'll enjoy all the benefits of living and working in one of Europe's most vibrant and best-located cities.
Our international reputation as a centre of culture and place to visit has grown dramatically in recent years - partly thanks to the council-led regeneration of the city centre and historic Harbourside.
With great architecture and stunning views, a host of cultural attractions and a great range of places to eat and drink, the city welcomes over nine million visitors every year.
It also offers one of the country's widest selections of music, multimedia and performance venues; nightclubs; art galleries; museums and historic buildings.
Bristol can provide a shopping experience to suit every taste and pocket. The best-known high street names can be found in the heart of the city’s £500 million Cabot Circus development. We have more independent shops than any other major city - and if you head to vibrant locations like Park Street, Whiteladies Road, Gloucester Road, Clifton Village and the historic St Nicholas Market, you'll find just the unusual and individual gift you were looking for.
In and around the hustle and bustle of the city, Bristol boasts over 400 gardens and parks - ideal for walking, cycling and relaxation.
As well as all this - and more - Bristol is within easy reach of some of Britain's most stunning landscapes, such as the Cotswolds, Cheddar Gorge, Stonehenge and Somerset, Devon and South Wales countryside and coast.
It's easy to get to the rest of the UK and Europe from Bristol; of all the major UK cities, it's the nearest to London and has unrivalled rail and motorway links, not to mention one of the country's fastest growing international airports.
Its green and blue spaces, compact nature and diverse, village-like communities make it a great place to live and visit.
As an employee, you’ll enjoy a variety of fantastic benefits.
We strive for an inclusive, high-performing, healthy and motivated workforce. To help us achieve this we offer a range of flexible working options. The type of options available will vary depending on individual job roles and there will be some roles which can offer more flexibility than others. You are welcome to discuss what options might be available at interview. You could benefit from flexible working options to help you balance your work and home life, including working from home, family friendly policies and some flexibility of the hours you work. We offer many other flexible working options including part time/job share and term time working. With access to pool cars and bikes, you’ll find it easy to get to wherever you need to go in the course of your duties.
You’ll also become part of the Local Government Pension scheme and enjoy a generous annual leave entitlement in addition to the opportunity to ‘buy’ extra holiday through our annual leave top up scheme. In addition to working in a supportive environment you’ll have the chance to make Bristol a better place and contribute to its future.
With a diverse variety of roles on offer, sign up for email alerts and be sure not to miss out.
Children's social care
Customer service advisers
Customer service advisers
Our Customer Advisers have the opportunity to positively impact the lives of everyone in the City.
A challenging, varied and rewarding role, our main objective is to help the people of Bristol access the services we deliver. We do this face to face through our Citizen Service Point, over the phone via our Customer Service Centre and through promotion of our online services. Some of the services we deliver include Waste and Street Maintenance, Council Tax and Housing Benefit, Landlord Services and Pollution Control.
Previous experience in a customer-facing or contact centre environment is beneficial. What is most important is a passion for customer services, as well as a positive attitude and commitment to delivering an excellent service. If you have a desire to help and engage positively with people from all walks of life, you’ll be instrumental in helping us achieve our goals.
If you’re interested in finding out more including when we will be recruiting, please email email@example.com stating which area of work you are interested in.