How to contact us, the home authority principle, the Primary authority partnership scheme and the National Trading Standards Estate and Letting Agency Team.

We offer business advice to Bristol businesses on all trading standards matters.

Bristol businesses can contact us by:

Include your business or trading name and your address if you email.

We can't help businesses based outside Bristol.

For general trading standards advice for businesses you can also see the Business Companion website.

The home authority principle

We are committed to the home authority principle. This trading standards service will give traders within Bristol guidance and help to ensure they comply with the various pieces of Trading Standards legislation. 

Primary authority partnership scheme

Primary Authority is a statutory scheme, which allows an eligible business to form a legally recognised partnership with a single local authority in relation to regulatory compliance. This local authority is then known as its 'primary authority'.

If you're a business and interested in forming a Primary Authority partnership with Bristol Trading Standards, contact us.

National Trading Standards Estate and Letting Agency Team

The National Trading Standards Estate and Letting Agency Team are responsible for:

  • the regulation of estate agency work in the UK 
  • lettings agency work in England

The team are from two local authorities: