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Overpayments and refunds when moving

Overpayments and refunds when moving

How to get a refund if you've overpaid council tax

If you've moved out of Bristol and have overpaid

You'll get an automatic refund if you've paid too much money by Direct Debit.

The refund will go into your bank account when you tell us you’ve moved.

If you don't pay your council tax by Direct Debit we'll send you a cheque to your new address.

If you've moved within Bristol and have overpaid

Your credit will automatically transfer to your new council tax account.