If you've overpaid your council tax, due to moving out of Bristol or for any other reason, you can now request a refund online.
How to request a refund
Use our online refund application form to submit your request. If your account was not paid by Direct Debit, you'll need to provide evidence of your entitlement as part of the form.
Once your request is approved, all refunds will be processed by BACS (bank transfer).
If you've moved within Bristol and have overpaid
Your credit will automatically transfer to your new council tax account.