Freedom of information
You can ask to see any information we hold on paper or as computer files.
Before you start
- Check if we have already published the information
- To find out what personal information we hold about you make a data protection request
You must answer all questions unless marked as optional.
We can’t give you
- Information we no longer have. See how long we keep our records for (pdf, 856kb) (pdf, 857k) (opens new window)
- Information that will take us more than 18 hours to produce.
Our response
We'll contact you in three working days to let you know how long it's going to take us to respond.
The law requires that we send FOI information within 20 working days of your request.
Other formats
If you'd like to receive the information in another format, for example, braille or another language, please let us know when you fill in the form.
Other ways to make an FOI request
Write to:
Customer Relations (100TS)
PO Box 3176
Bristol
BS3 9FS
Further information
Find out about FOI requests on GOV.UK.