Sign video - BSL interpreting service for deaf people

Deaf people can call us using SignVideo Web Access, an online interpreting service, from their own home, for free.

Use SignVideo

Getting started

Simply click on the SignVideo button and connect to a BSL interpreter through webcam instantly.

Before using SignVideo BSL Live, please ensure you meet the basic requirements: 

  • PC with a webcam
  • Microsoft Internet Explorer V7 or V8, Firefox 3
  • Bandwidth of 256 kbp/s (upload and download)

Follow the steps below to make your phone call in BSL:

Step 1: Click on the SignVideo BSL Live button
Step 2: Connect to a SignVideo interpreter
Step 3: Ask for the required council department

Note: If this is your first time, you will need to download a one-off Live Plug-in. The Live plug-in enables good video quality and for your calls to be secure. Please follow the instructions once you are connected to the Web Access page.

SignVideo Service information:

  • Mondays - Fridays
  • 9 am - 5 pm

For troubleshooting and technical guidance, please contact help@signvideo.co.uk or call 020 8463 1120.