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Local crisis and prevention fund

Local crisis and prevention fund: emergency payments or household goods

Get help if you can't afford the basics like food, gas, electricity or household goods.

We can't offer gas and electric top ups for British Gas customers.

This is because British Gas has changed its top up support.

If you're a British Gas customer you can still apply for food or household goods.

Users of other gas and electricity suppliers can still apply for top ups

We can help you in a financial crisis by:

  • giving you an emergency payment for essentials like food, gas or electricity 
  • supplying household goods if you can't afford basic furniture or white goods, like a fridge or a cooker

You won't have to pay anything back.