How to contact the local crisis and prevention fund team
Christmas hours
Our phone line will be open 10am to 12pm on:
- Christmas Eve Wednesday 24 December
- Monday 29 December
- Tuesday 30 December
- New Year's Eve Wednesday 31 December
- Friday 2 January
We'll be closed:
- Christmas Day Thursday 25 December
- Boxing Day Friday 26 December
- New Year's Day Thursday 1 January
Applications can still be made online but will not be processed until the next working day.
How to contact us
You can contact us by:
- email: lcpf@bristol.gov.uk, include your full name and address
- phone: 0117 922 4500, Monday to Friday, 9am to 12noon (we can't take household goods applications by phone)
- in person: Citizen Service Point, 100 Temple Street, Bristol, BS1 6AG (by appointment only). You'll need to collect emergency payments here.