How to contact the local crisis and prevention fund team

The fund is now closed to school uniform claims.

We aim to process any applications for school uniform received before the 9 October 2022 within 20 working days.

How to contact us

You can contact us by:

  • email:, include your full name and address
  • phone: 0117 922 4500, Monday to Friday, 9am to 12noon (we can't take household goods applications by phone)
  • in person: Citizen Service Point, 100 Temple Street, Bristol, BS1 6AG (by appointment only). You'll need to collect emergency payments here.