How to get support for basics like food, gas, and electricity, if you have a one off financial crisis.
Christmas hours
Our phone line will be open 10am to 12pm on:
- Christmas Eve Wednesday 24 December
- Monday 29 December
- Tuesday 30 December
- New Year's Eve Wednesday 31 December
- Friday 2 January
We'll be closed:
- Christmas Day Thursday 25 December
- Boxing Day Friday 26 December
- New Year's Day Thursday 1 January
Applications can still be made online but will not be processed until the next working day.
How we can help
We can help you in a financial crisis by:
- giving you an emergency payment for food
- supplying household goods if you can't afford basic furniture or white goods, like a fridge or a cooker
You won't have to pay anything back.