Report a change of tenancy, to make sure charges or discounts are correct.

You can report to us a change of a tenancy at a single property or tenancy changes at multiple properties. 

Report a tenancy change for a single property

Use this form if you're a landlord reporting a change of tenant in one property.

If you're doing this form on behalf of a landlord, give their details, not yours.

Tell us about a change of tenancy 

You'll need your:

  • tenants' names
  • tenancy dates
  • moving dates

Report tenancy changes for multiple properties

If you manage several properties and need to report multiple tenancy changes at once, you should follow these 3 steps. 

1: Complete the tenancy changes spreadsheet

Download and fill in:

spreadsheet Landlord Multiple Tenancy Changes Spreadsheet(25 KB) .

List all tenants moving in or out of your properties.

There's no limit to the number of tenancy changes you can report in one spreadsheet.

2: Name your file correctly

Name your spreadsheet using the format:
CompanyName_YYYYMMDD

Example:
If your company is AAA Maintenance and you're submitting on 19 January 2022, name the file:
AAAMaintenance_20220119

This format helps us identify your properties quickly and process your changes automatically.

3: Email us your spreadsheet

Email the completed spreadsheet as an attachment to: ct.landlords@bristol.gov.uk with the subject line: Change of Tenancy Report

This email address is only for landlords submitting a Change of Tenancy spreadsheet.

Do not use the email address for any other type of council tax enquiry, as they will not be acknowledged or responded to.

For all other enquiries, use the Council Tax contact us form.