Caretaking services: contact us

Contact caretaking services and find out what hours they work

Contact us 

You can use this form to: 

  • Report a communal area that needs cleaning 
  • Report any rubbish that needs clearing
  • Ask for a new or extra laundry slot
  • Ask about extra storage
  • Ask us for access to part of a building, if you're a contractor or emergency services 
  • General enquiries

Before you start

You need a different form if you want to: 

Contact Caretaking Services

Our service

Our sites are maintained by a caretaker or a team of caretakers. 

They work:

  • Monday to Thursday: 7.30am to 4pm
  • Fridays: 7.30am to 3.30pm

We also provide morning weekend cover if it's needed on larger sites.

Your caretaker

You can find out who your caretakers are on your site notice board. This is normally in the foyer, or laundry if you have one. If you're still not sure, email caretaking@bristol.gov.uk.