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Bristol City Council

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Advice, support and information about the cost of living crisis

  • For residents
  • Housing
  • Council tenants and leaseholders

Council tenants and leaseholders

Bristol's big housing conversation
Pay your rent
Check your rent balance and other payments
Report a repair
Caretaking services: contact us
Exchange your home
  • COVID-19: guidance for council tenants about what we're doing

    How we’re looking after council tenants and the employees that carry out our services.

  • Rent payments and arrears

    How to pay your rent, check your balance and what to do if you can't pay it.

  • Repairs and maintenance

    Report a council housing repair and find out what you're responsible for.

  • Home safety and improvements

    Making improvements to your home and keeping it safe. Includes gas, electric and fire safety.

  • Make changes to your tenancy

    How to buy your council home, pass it on to someone else or move into a different property.

  • Living in a flat

    Reporting a problem, our caretaking service and information for council leaseholders.

  • Your tenancy

    Information on your tenancy agreement.

  • Tenant participation: ways to get involved

    Have your say in the way we deliver the housing service.

  • Report abandoned council house or flat

    Let us know if you think a council property has been abandoned or squatted.

  • Guide for new tenants

    What happens before and after you move into a council property.

  • Council garages and parking

    Find out how to rent a garage, and parking for some council tenants and leaseholders.

  • Housing officers for council tenants

    What a housing officer does, who your local housing officer is and how to contact them.

  • Home contents insurance

    Why you need home contents insurance and how to apply for it.

  • Tenancy fraud

    Bristol adopts a zero tolerance approach to tenancy fraud.

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