You can pay in many ways, including online, by phone, by post, in person or by bank transfer.


Paying online is easy and secure.  We accept all major credit and debit cards.

Make a payment online

You'll need your invoice number.

By phone

Pay by phone using our 24 hour automated payment line 0870 707 7776.  The call will cost you 2 pence per minute plus any charges from your phone company.

You'll need:

  • your invoice number
  • a debit or credit card to pay

BACs transfer or online banking

Our bank details are:  Sort Code:  56-00-05

Account number:  41322266

Use your invoice number as your payment reference.


Send a cheque made payable to Bristol City Council.  Write your invoice number, name and address on the back of the cheque.

Post to: Finance and Procurement (Parkview), PO Box 3399, Bristol City Council, BS1 9NE.

In person

Citizen Service Point:  You can pay by cash, cheque or debit/credit card at our Citizen Service Point. Take your invoice number with you.

At the Post Office: You can pay by cash or card.  Take your bar coded invoice with you.

PayPoint:  Take your bar coded invoice with you. PayPoint Go to (opens new window) outlets only accept cash.

Find your nearest Post Office or PayPoint outlet Go to (opens new window).

Cost of service charges

See rents and service charges for how much you need to pay.


Contact information

Right to Buy and Leasehold Services (100 TS)

Bristol City Council
PO Box 3399
Bristol, BS1 9NE

Opening Hours

Open Monday to Thursday, 8.30am - 5pm and Friday, 8.30am to 4.30pm

You can speak to someone face to face by telephoning the Right to Buy and Leasehold Service and ask for an appointment

Tel: 0117 922 2200 (option 4)