Private housing policies and performance

Private Housing Enforcement Policy

The Private Housing Enforcement Policy 2008 sets out the ways which the Private Housing Service will use its enforcement powers to:

  • raise the profile of enforcement
  • increase public confidence
  • make sure timely enforcement is carried out
  • encourage joint working across services
  • address the issues raised in government guidance on enforcement issues

The policy promotes efficient and effective approaches to regulatory inspection and enforcement to improve regulatory outcomes without imposing unnecessary burdens.

The policy is in accordance with the Government’s Regulators' Compliance Code 2007 and the Concordat on Good Enforcement (pdf, 429 KB) (opens new window) adopted by the Council in March 2001.

Private Housing Policy statement

This includes:

  • Private rented sector, how we seek to improve standards within the private rented sector in Bristol.
  • Homeowners, the policy for providing support to homeowners.
  • Empty Homes, the policy for the action we take in response to the empty homes that exist within Bristol.

Enforcement Policy for the Housing Health and Safety Hazard Rating System

Bristol City Council is required to use the Health and Housing Health and Safety Hazard Rating System (HHSRS) as the basis for tackling the worst housing conditions.

This document sets out how the we should use these enforcement powers to ensure safe and healthy environments in Bristol's private housing.

Regulatory Services Enforcement Policy

The primary function of local government regulatory activity is to protect the public, the environment and groups such as consumers, residents and tenants, workers and businesses.

The Enforcement Policy helps to promote efficient and effective approaches to regulatory inspection and enforcement, which improve regulatory outcomes without imposing unnecessary burdens on business and others subject to regulation.

Enforcement Policy 2013 - consultation

This includes:

We’re currently consulting on an updated enforcement policy, so if you’d like to give us your views before it is published, please fill in the enforcement policy consultation questionnaire.

Regulators' Code

Nearly all regulators, including local authorities, must have regard to the Regulators’ Code when carrying out their activities.

In the Private Housing Service we will ensure we follow the code when developing polices, operations procedures and when we undertake our regulatory activities.


We have published a set of clear service standards, setting out what those we regulate should expect from us.

We will publish details of our performance against our service standards, including feedback received from those we regulate and data relating to complaints about us and appeals against our decisions.

This will be published annually, and will be available on this page shortly.