Some of our online services will be unavailable from 6pm, Friday 31 July until 1am, Saturday 1 August. This is so we can update our network. We're sorry for any inconvenience.

The Letterbox service is a way for birth relatives and adoptive parents to share news in a confidential way.

It helps:

  • adopted children learn more about their background and benefit from knowing about changes and events in the family
  • adoptive parents to talk more openly about adoption with their child
  • the birth family get information on the child's progress and reassures them about the child's wellbeing

Take part in the Letterbox service

For more information on the Letterbox service and how to take part, visit Adoption West: Letter Exchange.