Change details on your bus pass
Change details on your bus pass
Let us know if your bus pass needs to be updated with your new name or address.
Change of address
You'll need:
- to still live in the Bristol City Council area (your sole or primary residence)
- to tell us if you're named on your council tax bill so that we can check your address or
- send us proof of your new address for example a copy of a bank statement or utility bill dated within the last three months
Other ways to apply
If you can't apply online, you can download and fill in a paper application form (pdf, 77KB) (opens new window) .
You need to send us proof of your new address. This can be a:
- utility bill
- bank statement
- TV licence
- driving licence
Send it to:
- bus.passes@bristol.gov.uk, or
- Travelcard Office (100 Temple St)
PO Box 3399
100 Temple Street
Bristol
BS1 9NE
Change of name
To change your name on your bus pass you'll need to get a replacement pass.
See our replacement bus pass page for more information.