Let us know if your bus pass needs to be updated with your new name or address.
Change of address
You'll need:
- to still live in the Bristol City Council area (your sole or primary residence)
- to tell us if you're named on your council tax bill so that we can check your address or
- send us proof of your new address for example a copy of a bank statement or utility bill dated within the last three months
Other ways to apply
If you can't apply online, you can download and fill in a pdf paper application form(196 KB) .
You need to send us proof of your new address. This can be a:
- utility bill
- bank statement
- TV licence
- driving licence
Send it to:
- bus.passes@bristol.gov.uk, or
- Concessionary Travel (CH)
PO Box 3399
Bristol
BS1 9NE
Change of name
To change your name on your bus pass you'll need to get a replacement pass.
See our replacement bus pass page for more information.