Change details on your bus pass

Let us know if your bus pass needs to be updated with your new name or address.

Change of address

Change your bus pass details

You'll need:

  • to still live in the Bristol City Council area (your sole or primary residence)
  • to tell us if you're named on your council tax bill so that we can check your address or
  • send us proof of your new address for example a copy of a bank statement or utility bill dated within the last three months

Change of name

To change your name on your bus pass you'll need to get a replacement.  There is a charge of £7.10 (£7.30 for credit cards).

Apply and pay online by debit or credit card