Disabled person's bus pass

Find out if you're eligible for a disabled person's bus pass and apply online

To apply for a disabled persons' bus pass you must:

• live in the Bristol City Council area 
• have an eligible disability 

Who can apply

You can apply if:

• you're severely sight impaired (SSI) or sight impaired (SI)
• you're profoundly or severely deaf
• you cannot speak or your ability to speak is severely and permanently impaired
• you're a veteran or service person and you receive a lump sum payment under the Armed Forces Compensation Scheme in tariff 1-8 or you receive the War Pensioners Mobility Supplement.
• you have a learning disability
• you do not have arms or have long-term loss of the use of both arms
• your ability to walk is permanently and severely impaired
• you already have a blue badge
• you're unable to drive due to a medical condition

Apply 

To apply for a disabled person's bus pass using our online form, you'll need to upload:

• proof of your address such as a household bill, driving licence or bank statement
• a passport sized photo: see rules for passport photos on GOV.UK

We'll also need to see evidence of your disability (see below)

Apply for a disabled persons' bus pass

Other ways to apply

Contact us for a form in a different format such as Braille, audio CD, large print, electronic, BSL DVD or community language.

If you can't apply online, you can download, print and fill in a paper application form: 

• Disabled adult bus pass application form (pdf, 101KB) (opens new window)
• Disabled young person bus pass application form (pdf, 100KB) (opens new window)

You need to send us:

• the completed application form
• a passport photo
• evidence of your disability
• proof of your address 

Send it to:

• bus.passes@bristol.gov.uk, or
• Travel Card Office (100 Temple St), Bristol City Council, PO Box 3399, Bristol, BS1 9NE

If you can't print the application form, email bus.passes@bristol.gov.uk or call 0117 922 2600.

Evidence of your disability

You can either:

• tell us your blue badge number so we can check your records
• get your doctor to complete a Medical Evidence Form
• upload one of the following to the form:
  • Proof of Attendance Allowance
  • Proof of the higher rate of mobility for Disability Living Allowance
  • DWP letter awarding Personal independence Payment (PIP) with a score of at least 8 points for “Moving around”
  • DWP letter awarding Personal independence Payment (PIP) with a score of at least 8 points for “Communicating verbally"

Medical Evidence Form

Your GP may charge for this. We can't reimburse you if they do.

You can either scan and email the form, or post it to us. You'll find details at the end of the form.

Companion bus pass

If you're unable to travel on public transport without help, you can get a companion bus pass. You can apply for this using the disabled person's bus pass form.  

Renew

Three months before your card runs out we'll write to you and invite you to apply for another disabled person's bus pass (we'll enclose an application form). 

Please let us know if you have changed address.

Contact us

Travelcard Office (100 Temple St)
PO Box 3399
100 Temple Street
Bristol
BS1 9NE

Telephone: 0117 922 2600

Email: bus.passes@bristol.gov.uk

Privacy statement

Read our privacy statement and our Concessionary Fares (pdf, 111KB) (opens new window) privacy notice to see what we do with your personal information.