Find out if you're eligible for a disabled person's bus pass and apply online
To apply for a disabled persons' bus pass you must:
- live in the Bristol City Council area
- have an eligible disability
Who can apply
You can apply if:
- you're severely sight impaired (SSI) or sight impaired (SI)
- you're profoundly or severely deaf
- you cannot speak or your ability to speak is severely and permanently impaired
- you're a veteran or service person and you receive a lump sum payment under the Armed Forces Compensation Scheme in tariff 1-8 or you receive the War Pensioners Mobility Supplement.
- you have a learning disability
- you do not have arms or have long-term loss of the use of both arms
- your ability to walk is permanently and severely impaired
- you're unable to drive due to a medical condition
Apply
To apply for a disabled person's bus pass using our online form, you'll need to upload:
- proof of your address such as a household bill, driving licence or bank statement
- a passport sized photo: see rules for passport photos on GOV.UK
We'll also need to see evidence of your disability (see below)
Apply for or renew a disabled persons' bus pass
Other ways to apply
Contact us for a form in a different format such as Braille, audio CD, large print, electronic, BSL DVD or community language.
If you can't apply online, you can download, print and fill in a paper application form:
- pdf Disabled adult bus pass application form(167 KB)
- pdf Disabled young person bus pass application form(181 KB)
You need to send us:
- the completed application form
- a passport photo
- evidence of your disability
- proof of your address
Send it to:
- bus.passes@bristol.gov.uk, or
- Concessionary Travel (CH)
PO Box 3399
Bristol
BS1 9NE
If you can't print the application form, email bus.passes@bristol.gov.uk or call 0117 922 2600.
Evidence of your disability
You can either:
- get your doctor to complete a pdf Medical Evidence Form(181 KB)
- upload one of the following to the form:
- Proof of Attendance Allowance
- Proof of the higher rate of mobility for Disability Living Allowance
- DWP letter awarding Personal independence Payment (PIP) with a score of at least 8 points for Moving around
- DWP letter awarding Personal independence Payment (PIP) with a score of at least 8 points for Communicating verbally"
Companion bus pass
If you're unable to travel on public transport without help, you can get a companion bus pass. You can apply for this using the disabled person's bus pass form.
Renew
Three months before your card runs out we'll write to you and invite you to apply for another disabled person's bus pass (we'll enclose an application form).
If you do not hear from us, email bus.passes@bristol.gov.uk or call 0117 922 2600.
Let us know if you have changed address.
You do not need to return expired cards. Cut up old cards and put them in the bin.
Contact us
Concessionary Travel (CH)
PO Box 3399
Bristol
BS1 9NE
Telephone: 0117 922 2600
Email: bus.passes@bristol.gov.uk
Privacy statement
Read our privacy statement and our pdf Concessionary Fares privacy notice(175 KB) to see what we do with your personal information.
Fraud Prevention and Detection:
Bristol City Council is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing, administering public funds, or where undertaking a public function, in order to prevent and detect fraud. Read fraud prevention and detection for more information.