Get an older person's bus pass

Get an older person's bus pass

Find out if you're eligible for an older person's bus pass and apply online

Who can apply

To apply for an older person's bus pass you must:


You can apply up to 30 days before your state pension age and your card will be posted to you on or before this date.

To apply for your bus pass using our online form you'll need to upload:

  • proof of your address such as a household bill, driving licence or bank statement
  • proof of your date of birth such as your birth certificate, passport or driving licence
  • a passport photo: digital or scanned photo on your computer: see rules for passport photos on GOV.UK

Get bus pass

Only new applications can get a bus pass online.

Other ways to apply

If you can't apply online, you can download, print and fill in a paper application form (pdf, 96KB) (opens new window) .

You need to send us:

  • the completed application form
  • a passport photo
  • proof of your age 
  • proof of your address 

Send it to:

If you can't print the application form, email or call 0117 922 2600.

Renew your pass

You don't need to renew your bus pass if your current one is expiring soon. We’ll send your new one in the post at least two weeks before the other one runs out.

Privacy statement

Read our privacy statement and our Concessionary Fares (pdf, 111KB) (opens new window) privacy notice to see what we do with your personal information.