Replacement bus pass
Replace a lost, damaged or stolen bus pass.
Apply for a replacement bus pass, Travelcard
You don't need to renew your bus pass if your current one is expiring soon. We’ll send your new one in the post at least two weeks before the other one runs out.
Lost, damaged or change of name
If you've lost or damaged your bus pass, or you need to change your name, you can order and pay for a new one online. We accept all debit or credit cards.
Cost
A replacement bus pass is £7.45.
Stolen bus pass
You'll need to provide a Crime Reference Number.
Cost
It's free to replace your bus pass if it has been stolen.
Contact Us
Travelcard Office (100 Temple St)
Bristol City Council
PO Box 3176
Bristol
BS3 9FS
Telephone: 0117 922 2600
Email: bus.passes@bristol.gov.uk