Upload evidence to support a benefit claim
Send us documents that support your Housing Benefit or Council Tax Reduction claim.
Before you start
If you're sending documents because you've had a change of circumstances, please make sure that you've reported this change before you submit your evidence.
Don't use this form if you've been asked to supply original documents. You'll need to visit our Citizen Service Point.
It's useful to have
- your claim reference number, you'll find this on any letters we've sent
- access to a smartphone, tablet/iPad or scanner, so you can upload documents to the form
How long it should take
If you’re providing evidence for a new housing benefit or council tax reduction, you should hear back from us within 21 days.
If you’re providing evidence because of a change of circumstance, you should hear back from us within 21 days.
Other ways to get documents to us
Post: Housing Benefits (100TS), Bristol City Council, PO Box 3176, Bristol, BS3 9FS.
In person: At our Citizen Service Point.