Check your council tax reduction and letters using your online accounts.
We'll email you to tell you what you need to do to register for a new online letters account.
Check details of your payments
With an online council tax account you can see:
- what reduction you're getting
- how your reduction is worked out
Planned downtime: Friday 6 February to Monday 9 February 2026
This online service will be unavailable from 4.30pm Friday 6 February to 9am Monday 9 February 2026.
This is so we can upgrade the system.
We're sorry for the inconvenience.
Create or go to your council tax account
View your council tax reduction notification letters
With an online letters account for council tax reduction you can view your notification letters, including:
- what reduction you're getting
- how your reduction is worked out
- Council Tax Reduction notification letters