Check your council tax reduction and letters using your online accounts.

We'll email you to tell you what you need to do to register for a new online letters account.

Check details of your payments

With an online council tax account you can see:

  • what reduction you're getting
  • how your reduction is worked out

Planned downtime: Wednesday 10 September

This online service will be unavailable from 2.30pm to 4.30pm, Wednesday 10 September 2025.

This is so we can upgrade the system.

We're sorry for the inconvenience.

Create or go to your council tax  account

View your council tax reduction notification letters

With an online letters account for council tax reduction you can view your notification letters, including:

  • what reduction you're getting
  • how your reduction is worked out
  • Council Tax Reduction notification letters