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Claim Housing Benefit
If you're not currently getting Housing Benefit from us and want to make a new claim.
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Finish your housing benefit claim
If you've started a claim and have your citizen access key code, you can continue filling it in.
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Changes of circumstance
What you need to tell us about to keep your housing benefit and council tax reduction claim right
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Manage your Housing Benefit online
Get information about your payments and proof of entitlement and see your Housing Benefit letters.
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Extended benefit payments
Extended Housing Benefit and Council Tax Reduction when you or your partner start work or increase your hours or earnings
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Discretionary Housing Payments
Extra help you might be able to get for housing costs, including rent payments and moving costs
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Local Housing Allowance
Local Housing Allowance (LHA) is used to work out how much Housing Benefit we can pay for private tenants to rent their homes
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Send us evidence
Send us documents that support your Housing Benefit or Council Tax Reduction claim.
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Overpayments
What happens if you've been overpaid, how to repay overpaid Housing Benefit and what to do if you can't pay the money back
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Appeals
If you don't understand a Housing Benefit decision you can ask for a further explanation, or if you think the decision we made is wrong, you can ask us to look at it again or make an appeal
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Landlords
How a claim is made, what happens next, how much benefit will be paid and other information
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Self-employed
How we assess your self-employed income when you apply for Housing Benefit or Council Tax Reduction, tell us about a change to your business
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Non-dependants
Your Housing Benefit and Council Tax Reduction may be affected if you have a non-dependent person living with you
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Your benefit letters explained
A guide to help you understand your benefit letter