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Bristol City Council

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Advice, support and information about the cost of living crisis

  • For residents
  • Benefits and financial help
  • Housing Benefit

Housing Benefit

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Get proof of entitlement
  • Claim Housing Benefit

    If you're not currently getting Housing Benefit from us and want to make a new claim.

  • Finish your housing benefit claim

    If you’ve started a claim and have your citizen access key code, you can continue filling it in.

  • Changes of circumstance

    If you get Housing Benefit and need to tell us about a change.

  • Manage your Housing Benefit online

    View your benefit claim, payments due, and get proof of entitlement.

  • Extended benefit payments

    Extended benefits if you or your partner start work or increase your hours or earnings.

  • Discretionary Housing Payments

    Find out if you can get extra help towards your rent.

  • Local Housing Allowance

    Housing Benefit rates if you rent from a private landlord.

  • Send us evidence

    Evidence we may need for Housing Benefit and Council Tax Reduction and where to send it.

  • Overpayments

    What to do if you've been overpaid Housing Benefit.

  • Appeals

    What to do if you disagree with your Housing Benefit decision.

  • Landlords

    Information for landlords who have tenants claiming Housing Benefit.

  • Self-employed

    Housing Benefit advice if you're self-employed.

  • Non-dependants

    People who live with you may affect your Housing Benefit or Council Tax Reduction.

  • Your benefit letters explained

    A guide to help you understand your benefit letter.

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