If you've started a claim and have your citizen access key code, you can continue filling it in.

Planned downtime: Friday 6 February to Monday 9 February 2026

This online service will be unavailable from 4.30pm Friday 6 February to 9am Monday 9 February 2026.

This is so we can upgrade the system.

We're sorry for the inconvenience.

Finish your housing benefit claim