You can view your Housing Benefit, Council Tax Reduction and council tax details when you sign in or register for an online account.

View entitlement, payments and letters

Sign into your benefit account to: 

  • see next payments
  • see past payments
  • get proof of your entitlement
  • view entitlement letters
  • report changes in circumstances 

If you're registering your benefit account, you'll need your:

  • Housing Benefit reference number, find this on the letters we've sent you
  • National Insurance number

You must already be claiming Housing Benefit or Council Tax Reduction to register.

Planned downtime: Tuesday 2 June 

This online service will be unavailable from 6pm to 9pm on Tuesday 2 June 2026.

This is so we can carry out planned maintenance. 

We're sorry for the inconvenience.

Sign in or Register your benefit account