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Advice, support and information about the cost of living crisis

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  • Bins and recycling

Bins and recycling

Report a street issue
Bins and recycling collection dates
Missed bin or recycling collection
Book a visit to a Reuse and Recycling Centre
Guide to our Citizen Portal account
Track your waste services job
  • Bins and recycling collection dates

    Find out when your bin and recycling collection days are.

  • Order new bins, boxes and lids

    Get replacements for lost or damaged bins, boxes, bags or lids and how to cancel an order.

  • Missed bin or recycling collection

    Report a missed collection, when we’ll return to collect and how to help make sure we don’t miss your collections.

  • Bulky household item collection

    Organisations that will collect items, free of charge, and book or cancel a bulky waste collection.

  • What goes in your bins and boxes

    What you should put in your bins, boxes and blue bag.

  • Tips and recycling centres

    Find a tip or recycling centre (reuse and recycling centre), when you can go and what we take.

  • Garden waste and composting

    Garden waste is normally collected every two weeks and is only available to domestic properties.

  • Clinical household waste, including sharps

    Arrange a collection of sharps or other clinical household waste.

  • Coronavirus waste

    What coronavirus waste is and how you should get rid of it.

  • Recycling in flats: mini recycling centres

    What a mini recycling centre is, which properties can get one, how to ask for one.

  • Clean Streets

    Find out about the Clean Streets campaign and meet the Clean Street superheroes.

  • Collection of non-commercial, non-household waste

    Arrange collection of domestic waste produced by educational establishments, places of worship, charities, hospitals nursing homes, prisons, or residential hostels.

  • Guide to the Citizen Portal account

    What our Citizen Portal is, how to solve problems when you can’t log in, how to check details from waste forms you’ve submitted.

Tell us about a problem with a form, page or Citizen Portal account
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