Report a missed collection, when we'll return to collect and how to help make sure we don't miss your collections.

Early bin collections: Tuesday 1 July 2025

Please put your bins and recycling out by 5am on your collection day, Tuesday 1 July.

Our crews are starting earlier to avoid working in extreme heat.

Thanks for your help in keeping everyone safe.

Missed collections: Friday 27 June 2025

We were unable to collect refuse and recycling from some streets on Friday 27 June.

If your street is on the list of streets not collected on the Bristol Waste website, we shall collect your waste on Monday 30 June.

If your road has been missed, but is not on the list, please report it to us using the report missed collection form below.

When to report a missed collection

You must report a missed collection between 5pm on the day of the missed collection and 5pm the next working day.

Due to technical issues, you may find that you're unable to report a missed collection after 5pm on the day of your collection. If this happens, please try again after 6pm.

Before you start

  • If your recycling has been missed, you only need to report one container and we will return for all of them.
  • You will need to report rubbish, recycling and garden waste separately.

Report a missed collection 

When we'll collect

Put your containers out in your normal place. We'll collect your rubbish or recycling within 2 working days.

Help make sure we don't miss your collection

Make sure you:

  • put your containers out before 6am on collection day, find your collection day
  • put your containers at the edge of your property so they're visible from the road
  • close the lid on your wheelie bin
  • sort your rubbish and recycling into the correct containers and don't put out items we don't collect, see what goes in your bins and boxes

Don't overfill your recycling boxes. If your box is full, put the extra recycling in untied carrier bags sorted by material. For example, a bag for plastic and a bag for cans. Don't use black bags or bin liners.

If you have too much cardboard to fit into your blue bag, put it out over several weeks or take it to a recycling centre. We can't collect cardboard that isn't in a blue bag.