If you're a council tenant or leaseholder, you can have your say on how the housing service is run.
Since January 2022 we've been working with the Tenant Participation Advisory Service (TPAS), residents and colleagues to review resident engagement with our services. We've spoken to more than 2000 residents so far and are currently reviewing all the survey responses.
We are now inviting residents to take part in focus groups during the autumn and winter to help create new and improved resident engagement activities. If you'd like to be involved in a focus group, please contact the tenant participation team email email@example.com or join our involvement register by filling in the tenant participation form.
You can give us feedback online, join a tenant and leaseholder group or forum, take part in events, surveys or consultations and workshops.
Local Housing Forums
A local housing forum is a meeting where council housing tenants can discuss local housing services with the council. If you're a tenant, you can join your Local Housing Forum and make suggestions at your local forum about improvements to shared council areas.
Council leaseholders can get involved and comment on housing services they receive.
The Leaseholders forum meets three times a year. To find out more and join, visit our page on council leaseholders.
Join a service user group
To get involved and have your say about our services you can join a service user group for council tenants.
Join the Resident Task and Finish group
We're planning to replace bathrooms in tenants' homes. We aim to replace 220 bathrooms from late 2022, and a further 1,320 bathrooms from 2023 onwards.
We'd like to work with tenants to develop our approach and how we communicate with tenants during the process. The group will be meeting in August and September 2022. The group will then decide together when next to meet and how often.
If you're interested in joining the group contact the Tenant Participation Team or join our involvement register.
Contact the Housing Management Board
The Housing Management Board is a forum where tenant and leaseholder representatives meet with senior housing managers and councillors to discuss and influence the development and management of council housing services.
For information on how to contact or join the board see our Housing Management Board page.
Housing Scrutiny Panel
The Housing Scrutiny Panel is a recognised panel of tenants and leaseholders that helps us to improve our performance and standards. Find out more about the Housing Scrutiny Panel.
Get involved in your local community
If you're a tenant or leaseholder with communal facilities and you have ideas on how to improve them, why not apply to our Environmental Improvement Programme. You can also get involved with decision making in your area.