Our rating, highlights from the report, what we're doing next, and how to read the full report
Our rating
The Care Quality Commission (CQC) has rated our Adult Social Care services 'good'. The report recognises that the support provided to adults across Bristol meets national standards and is helping people live safely, independently and with dignity.
The inspection looked at how well we support people who need care.
The CQC found:
- strong leadership
- good quality care
- a clear commitment to improving services
This is a positive result for everyone who uses Adult Social Care in Bristol.
Emma Goodall, Principal Social Worker, said:
“We are proud of this rating, which reflects the hard work of our teams and the care they provide every day. We will keep listening, learning and improving.”
Highlights from the 2025 annual report
- New ways of working are helping people access the right support quickly and safely.
- Creating fair and inclusive services continues to be a priority. Updated guidance is helping tackle discrimination and build safer, more supportive workplaces. Bristol is also leading nationally in promoting race equality across social care.
- Lived experience is central to how services are shaped. Our new Co-production Policy ensures that people who use Adult Social Care have a meaningful role in decision-making. Feedback from carers and services actively improves how we deliver support.
What you can expect from our Adult Social Care
- Safe and reliable support.
- Services focused on wellbeing and independence.
- Trained staff who are supported and committed to improving care.
- A space for service users to share their experience and help shape how services are delivered.
What comes next
- Support for adults and carers will continue to improve, with a new all-age carer strategy set to launch.
- Safeguarding is being strengthened, focusing more on individual needs.
- Equality and inclusion remain central, with ongoing work to make services fair, safe and welcoming for everyone.
- Partnerships across health, housing and community services will ensure care is joined up and focused on what matters most to people.
Read the report
Read the full pdf Principal Social Worker Annual Report for 2025(1.40 MB) .
If you need this document in another format, email ASC.Information@bristol.gov.uk.