When you may get a Penalty Charge Notice (PCN) and how to pay.

If your vehicle is not exempt or compliant and you've driven in Bristol's Clean Air Zone (CAZ) and not paid the charge, either £9 or £100 depending on the vehicle, a Penalty Charge Notice (PCN) will be issued. This is in addition to the outstanding CAZ charge.

 Pay your Clean Air Zone Penalty Charge Notice 

You need to pay the PCN and the outstanding Bristol Clean Air Zone daily charge.

You'll need your Clean Air Zone PCN number. This will begin BS5 and can be found on your PCN letter.

Pay your fine

You have 28 days to pay your Clean Air Zone PCN and the Clean Air Zone charge.

You'll get a 50% discount if you pay your Clean Air Zone PCN within the first 14 days from the date of service. The discount only applies to the PCN amount and not the Clean Air Zone charge which you'll need to pay in addition to the PCN charge.

Other ways to pay

Call automated service

Call our 24 hour automated service on 0870 707 7776. 

The call will cost you up to 2p per minute plus your phone provider's access charge. Find out more about call charges on GOV.UK.

Send a cheque

You can send a cheque made payable to Bristol City Council to:

Payment Processing (Parking PCN), PO Box 3399, Bristol City Council, Bristol, BS1 9NE.

What happens if you don't pay

You'll have to pay the full charge if you don't pay or appeal your PCN within 28 days. After 28 days, you may get a further reminder letter to pay the outstanding charge. We may ask an enforcement agent, also known as a bailiff, to collect the money you owe. You'll also have to pay the bailiff's fees.

If you've received a Charge Certificate and you do not pay the oustanding amount in full within the timeframe stated in the letter, you may get a further reminder in an SMS text message or email requesting full payment. If you do not pay after this reminder, the PCN will be registered as an outstanding debt with the Traffic Enforcement Centre.

Case details

You can see your case details online which may include photographs.

Non-UK Vehicles

We'll  issue fines to non-UK vehicles for non-payment of the Clean Air Zone charge. 

Please make sure  you check your vehicle's registration documentation to see if the vehicle is compliant with Bristol's Clean Air Zone.

As a guide, charges will not apply to:

If you're driving into Bristol's Clean Air Zone, and other zones in England, make sure you pay the required charge on the central service drive in a clean air zone  GOV.UK  either:

  • 6 days in advance of your journey
  • on the day your vehicle is driven in the zone
  • or in the following 6 days.

Contact information

Clean Air Zone Penalty Charge Notice

Contact us if you have a query about a Clean Air Zone Penalty Charge Notice: