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We're doing some essential updates to the site.

Our website will be available from 2pm on .

Get the latest information on our X and Facebook pages.

If you have an urgent query, call the main switchboard on 0117 922 2000.

First Response for welfare concerns about children

For urgent child protection notifications only. If you have a concern for a child requiring a same day response, call 0117 9036444.

If your notification or request is non-urgent, please wait and complete a webform when the service returns.

Pay council tax

You can pay your council tax:

• on our payment website
• by phone: 0870 707 7776, calls cost up to 2p per minute plus your phone provider's access charge
• on the Allpay app, available from the App Store and Google Play
• by online or telephone banking. Our bank details are: sort code: 56-00-05, account number: 41322266. Use your council tax account number on the left of your council tax bill as your payment reference

Find our services online

These online service continue to be available:

• Jobs at the council
• Clean Air Zone: check your vehicle and pay the Clean Air Zone charge on GOV.UK
• Pay rent, council fines or invoices
• Residents' parking
• School admissions
• Bin and recycling collection days
• Missed bin or recycling collection
• Recycling centres: book a visit
• Register Office services
• Register a birth
• Register a death
• Give notice of marriage
• Give notice of civil partnership
• Get a copy of a certificate
• Democratic meeting webcasts
• HomeChoice Bristol: register and apply for social housing
• Fix My Street: report blocked drains, potholes, broken street lights and other street issues
• Libraries West
• Maps

Abuse, crime or violence

• Call 999 if a crime is happening now or you're in immediate danger
• Call 101 or Crimestoppers on 0800 555 111 if there's no immediate danger

Meetings, agendas and minutes

Find more information on the council's decision making processes on democracy.bristol.gov.uk