Children's social work services: complaints and feedback

Before you make a complaint, you could try one of the following services:

• report a concern about a child (First Response)
• ask for a social care service (First Response)
• contact children's social care services

If you would still like to make a complaint or give feedback then complete our online form.

You must answer all questions unless marked as optional.

Do you need help making this complaint?

An independent advocate can give you advice and help you make your complaint.

If you're a child or young person and would like an advocate’s help, you can ask for one through the NYAS Advocacy Service.

If you're an adult complaining on behalf of a child and need support to make a complaint, you can contact Complaints Procedure Advocacy.