Make a complaint or give feedback about our waste services.

Before you make a complaint, you could try one of the following services:

Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

If you'd still like to make a complaint or give feedback complete our online form.

Make a complaintAll complaints are confidential
Give feedbackWe read your comments carefully, but don't usually reply

 

Other ways to make a complaint or give us feedback

Visit

Visit our Citizen Service Point.

Write to

Customer Relations (100 TS)
PO Box 3399
Bristol
BS1 9NE

Alternative formats

For assistance with making a complaint or giving feedback in another language, braille, larger print or on audio tape, email complaints.feedback@bristol.gov.uk or use the above methods to get in touch.

We can also arrange language interpreters and sign-language interpreters.