Council tax: complaints and feedback

How to make a complaint or give feedback about council tax.

Before you make a complaint, you could check your council tax account. You will need your council tax number for this.

If you would still like to make a complaint or give feedback then complete our online form.

You must answer all questions unless marked as optional.

Make a complaintWe always assess and reply. All complaints are confidential.
 or 
Give feedbackWe read your comments carefully, but don’t usually reply.

Other ways to make a complaint or give us feedback

Phone

You can call 0117 922 2723, Monday to Friday from 10am to 4pm.

Visit

Visit our Citizen Service Point.

Write to

Customer Relations (100 TS)
PO Box 3176
Bristol
BS3 9FS

Alternative formats

For assistance with making a complaint or giving feedback in another language, braille, larger print or on audio tape, email complaints.feedback@bristol.gov.uk or use the above methods to get in touch.

We can also arrange language interpreters and sign-language interpreters.