Dog and animal issues
Dog and animal issues
Report stray dogs, dog mess or dog attacks. Collect your dog from the Bristol Animal Rescue Centre. Report concern for the welfare of an animal.
Report a stray dog
To report a stray dog call the Dog Warden on 0117 922 2500 or the Bristol Animal Rescue Centre on 0117 977 6043.
Stray dog collection
We take stray dogs to the Bristol Animal Rescue Centre. Call 0117 977 6043 to arrange collection of your dog.
You'll have to pay a fee to cover its time in kennels. It’ll cost more the longer it stays. Fees start on the day it's taken to the Bristol Animal Rescue Centre.
- one day: £59
- two days: £70.50
- three days: £80.50
- four days: £91.50
- five days: £102
- six days: £124
If you don't collect your dog within this time it will be put up for adoption.
Dog on dog attack
To report a dog on dog attack call 0117 922 2500.
We’ll look at the severity of the attack, the cost of vets bill and threat to public safety before we investigate.
If we investigate we can take the accused dog owner to court. The court can give an order for the dog to be muzzled and kept on a lead, neutering of the dog and an order to pay costs.
Dog on person attack
Report a dog on person attack to the police.
Call 101 for non-emergency.
Call 999 for emergency.
Report dog mess
On a road or pavement
In a play area
Report a full dog mess bin
We empty dog mess bins on a regular basis
Use the report a problem in a park form to report a full dog mess bin.
Report a dog owner
By law, dog owners must clean up after their dogs. Dog owners can be fined and taken to court if they don’t pay the fine.
Call 0117 922 2500 to report a dog owner. You'll need to tell us:
- where the owner and dog live
- what the owner looks like and the type of dog
- location, time and date of the incidents
Responsible dog ownership
It's a legal requirement that every dog owner must have their dog microchipped.
The microchip must carry the correct up to date contact information on an approved database.
If your female dog has puppies, before being sold, you must have them microchipped and registered to an approved database by the time they are eight weeks old.
The new keeper must update the contact information on the database at the transfer of keepership.
A dog must not be transferred to a new keeper until it has been microchipped.
It is also a legal requirement for your dog to wear a collar and tag when in a public place. The tag must have your name and address on it (and a phone number if possible)
By law all dogs must wear a collar and tag with the owner’s name and address on the tag (it is recommended to include your telephone number).
Neutering or spaying is the removal of the reproductive organs in dogs. This is a straightforward operation from which dogs recover quickly.
We support the neutering of dogs to stop unwanted puppies being born which can end up as strays. An un-neutered male dog is likely to stray from an owner’s property if there is an un-spayed female dog in season in the area. This may lead to the dog causing a road traffic accident and getting injured or injuring someone else.
Public Space Protection Orders (Dog Control)
We have orders in Bristol to enforce responsible dog ownership. You may be served with a fixed-penalty-notice if you:
- Allow your dog in areas where they're not allowed. This doesn't apply to assistance dogs for people with disabilities.
- Don't keep your dog on a lead
- Don't keep your dog on a lead when ordered to do so by an authorised officer
- Don't clear up after your dog has fouled in any open area
For more information see our Dog Control Public Space Protection Order (PSPO) (pdf, 272KB) (opens new window)
If the PSPO is broken we may give a fixed penalty notice of £100 cut to £60 if paid within 10 days of getting it. If you don’t pay, you’ll be taken to court and fined up to £1,000.
Concerned about the welfare of an animal
To report a mistreated, neglected, injured or distressed animal, contact the Royal Society for the Prevention of Cruelty to Animals (RSPCA).
You can also call their 24-hour cruelty line on 0300 1234 999. The RSPCA cruelty checklist helps identify the information they may ask for when you contact them.