Transport, roads and parking: complaints and feedback
Before you make a complaint, you could try one of the following services:
- Report blocked road
- Report faulty street light
- Report faulty traffic light
- Report litter or street sweeping
- Make a complaint about a bus service (First Bus)
- Request a change to a road
- Tell us about a road safety concern
If you would still like to make a complaint or give feedback then complete our online form.
You must answer all questions unless marked as optional.
Make a complaintWe always assess and reply. All complaints are confidential.
or
Give feedbackWe read your comments carefully, but don’t usually reply.
Other ways to make a complaint or give us feedback
Phone
You can call 0117 922 2723, Monday to Friday from 10am to 4pm.
Visit
Visit our Citizen Service Point.
Write to
Freepost RTKJ-SGBZ-ULSH
Customer Relations (100 TS)
PO Box 3176
Bristol
BS3 9FS
Alternative formats
For assistance with making a complaint or giving feedback in another language, braille, larger print or on audio tape, email complaints.feedback@bristol.gov.uk or use the above methods to get in touch.
We can also arrange language interpreters and sign-language interpreters.