Letting agency

  • Tenant fees act

    What is a letting agent, what is a landlord, what the Tenant Fees Act 2019 covers and applies to, property guardians, other legislation you need to follow.

  • Redress scheme membership

    What a redress scheme is, who needs to join one, what happens if you do not join.

  • CMP scheme membership

    What you need to do if you’re a letting agent or property manager who holds client money.

  • Prohibited and permitted payments

    What payments your letting agency is and is not allowed to request, what happens if you charge a prohibited payment.

  • Publishing fees and scheme information

    What information you need to display in your premises and publish on your website, how you need to do this, what happens if you don’t.

  • Breaching letting agency legislation

    What happens if you don’t comply with the Tenant Fees Act 2019 and other letting agency legislation.