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What you can report and how to report it.

To report a problem with:

For requests to install shelters, relocate or remove bus stops and add electronic displays to shelters, email passenger.transport@bristol.gov.uk

What you can report with Fix my Street

  • Bus stop needs cleaning
  • Damage to bus stop
  • Lighting issue on bus shelter
  • Accessibility issue

Report a problem

Pick the exact location of the issue on the map so we can find it and fix the problem.

Follow these steps:

  • use a postcode, street name, or let your device find your location
  • pin the location on the map, yellow dots showing your exact location will appear
  • if possible, select the exact bus stop you want to report

Report a problem with a bus stop  

You can take and upload a photo of the problem from your phone or tablet while filling in the form.

Only report a fault once.