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Report a problem with a drain

Report a problem with a drain

Tell us if you see a drain that is blocked, damaged, or is missing its cover, or if you’ve dropped something down a drain.

Pick the exact location of the drain on the map so we can find it and fix the problem.

Follow these tips:

  • use a postcode, street name, or let your device find your location
  • pin the location on the map
  • select the category, gully/drainage, using the drop down menu
  • yellow dots showing the exact location of the drains will appear
  • select the exact drain you want to report to us

Report a problem with a drain

Report a dangerous problem

If a drain cover is missing or could be dangerous, call us:

  • 0117 922 2100: Monday to Friday, 8.30am to 6pm
  • 0117 922 2050: all other times

Personal items dropped down a drain

If you’ve dropped something like your keys down a drain, call Bristol Waste Company:
 
  • 01179 535677: Monday to Friday and bank holidays, 9am to 5pm
  • 07976 448004: all other times

There is a charge to get your items back:

  • £50 Monday to Friday, 7am to 4.30pm 
  • £60 all other times, including bank holidays