Report a problem with a street light

Report a problem with a street light

The type of street light faults you can report and how to report them

What you can report 

Let us know if you see a street light:

  • flickering
  • still on in the day
  • not on at night

What you'll need 

You'll need to tell us:

  • the nearest house number and road name
  • or the lamp number

It's also useful if you upload a photo of the problem from your smartphone or tablet/iPad. You can take a photo when you get to that part of the form.

You only need to report a faulty street light once. Don't make duplicate reports. It normally takes up to 20 working days to fix a streetlight. More complex issues, such as cable faults, can take up to six weeks to fix.

Report a problem with a street light

Street lights and trees

If the street light is being blocked by a tree or hedge, report it using the report a problem with a tree form.