Letting agency title

Letting agency

Tenant fees act panel

Tenant fees act

What is a letting agent, what is a landlord, what the Tenant Fees Act 2019 covers and applies to, property guardians, other legislation you need to follow.

CMP scheme panel

CMP scheme membership

What you need to do if you’re a letting agent or property manager who holds client money.


Tenancy deposit panel

Tenancy deposit protection

Government tenancy deposit schemes, when you need to protect a tenancy deposit, what happens if you don’t.

Data protection lettings panel

Data protection and GDPR for letting agents

What regulation you need to comply with if you collect information about individuals.

Regulations you must follow lettings panel

Regulations you must follow

Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and Business Protection from Misleading Marketing Regulations 2008 (BPRs).

Payments panel

Prohibited and permitted payments

What payments you are and are not allowed to request, what happens if you charge a prohibited payment.


Energy performance letting panel

Energy performance and efficiency

Energy Performance of Buildings Regulations and Minimum Level of Energy Efficiency Standard.

Breaching letting agency legislation panel

Breaching letting agency legislation

What happens if you don’t comply with the Tenant Fees Act 2019 and other letting agency legislation.

Redress scheme membership panel

Redress scheme membership

What a redress scheme is, who needs to join one, what happens if you do not join.


Publishing fees panel

Publishing fees and scheme information

What information you need to display in your premises and publish on your website, how you need to do this, what happens if you don’t.

Money laundering lettings panel

Money laundering for letting agents

How letting agents can protect against money laundering.

Notice process panel

Notice process

Notice of Intent, Final Notice, how and when to appeal a Final Notice.