Anti social behaviour
What it is and how to report it.
Call 999 if a crime is happening now or you're in immediate danger.
Anti-social behaviour (ASB) is unacceptable. It includes behaviour that causes harm to:
- the environment, like graffiti or fly-tipping
- the community, like noise pollution, drunken behaviour or drug taking
- an individual, like threatening language or aggressive behaviour
If you’re experiencing anti-social behaviour, you could try and talk to the person causing the problem. They may not realise they’re being anti-social. Only do this if you feel safe and comfortable.
Bristol Mediation Service
You could involve the Bristol Mediation Service. They use trained mediators to get people involved or affected by anti-social behaviour together to sort out the issue. The service is free and impartial.
To report street issues, like graffiti, fly-posting, rubbish or dog mess go to report a street issue.
Pollution and noise
To report pollution issues, like loud noise, light or smells go to pests, pollution, noise and food.
Contact the police to report other ASB, including:
- aggressive language or threatening behaviour
- physical attacks
- drunken behaviour
- drug taking or dealing
- call 999 if a crime is happening now or if someone is in immediate danger
- call 101 if it’s not an emergency
- fill in the online crime form (avonandsomerset.police.uk)
- visit your local police station
ASB involving a council tenant
If you’re a council tenant or the person responsible for the ASB is a council tenant, you can also report it to the Estate Management Service.
What to do if the problem isn’t resolved
If you’ve reported anti-social behaviour but don’t feel enough action has been taken, you can use the Community Trigger. This means the case will be reviewed by the agencies involved, such as, us, the police, health teams and social housing providers. They will decide if any further action can be taken to sort out the issue.
You can start the Community Trigger if you’ve reported three incidents about the same problem, in the last six months. It can also be started if more than five people have made reports about the same problem in the last six months.
To start the process, you can:
- apply online (avonandsomerset.police.uk)
- call 0117 922 2500 (option 5) and ask for the community trigger
- write to Community Trigger, Crime Reduction Team (100TS), Fourth Floor South, Bristol City Council, PO Box 3176, Bristol, BS3 9FS