Order new bins, boxes and lids
How to order new bins, boxes and lids
Get replacements for lost or damaged bins and boxes
Orders for bins and recycling boxes suspended
From 23 March 2020 you can’t order new or replacement bins and boxes.
If you don’t have the correct bin or box, you should:
- separate your recycling by type (cans, plastics, card, paper, glass) and put it in untied bags, we can’t take bags of mixed recycling
- put waste that can’t be recycled in tied bin bags and put them on the kerbside on your usual collection day
You can order:
- black wheelie bin
- black recycling box
- lid for black recycling box
- green recycling box
- lid for green recycling box (this used to be nets)
- brown food waste caddy
- brown food waste bin
It may take up to 10 working days for your new bins or boxes to be delivered.
You can order more recycling boxes but we can’t send you a bigger black wheelie bin.
If you’re struggling to manage your waste, contact us.
Blue recycling bags
If you need a replacement blue recycling bag call 0117 922 2100 option 1 to order a new one.
Tracking an order
You can track your bin order online. You'll need your reference number.
Cancelling an order
You can cancel your bin order by calling us. You'll need your reference number.
Green garden bins, garden waste sacks and compost bins
Find out about:
- ordering a green garden waste bin
- garden waste sacks and collection
- buying a compost bin