Order new bins, boxes and lids
How to order new bins, boxes and lids
Get replacements for lost or damaged bins and boxes
You can order a:
- black wheelie bin
- green recycling box
- green box lid
- black recycling box
- black box lid
- brown food waste caddy
- brown food waste bin
We aim to deliver your new bins or boxes within 10 working days. At busy times it can take longer.
If you don’t have the correct bin or box, you should:
- separate your recycling by type (cans, plastics, paper, glass, cardboard with tape removed and big pieces ripped up) and put it in untied bags, we can’t take bags of mixed recycling
- put waste that can’t be recycled in tied bin bags and put them on the kerbside on your usual collection day by 6am
If you’re struggling to manage your waste, contact us.
Order a blue cardboard bag
Call 0117 922 2100.
Track your order
You can track your bin order online. You'll need your reference number.
Cancel your order
You can cancel your bin order by calling us. You'll need your reference number.
Green garden bins, garden waste sacks and compost bins
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