Find out when you'll be invited to safeguarding training for hackney carriage or private hire drivers, what the training involves, training documents.

When to do the training

We’ll send you an invitation by email to join a training session. Sign up when you get your invitation to make sure you can do the training before your licence expires.

If your licence runs out after 1 June 2022, you’ll need to attend a training session before we renew your licence.

What the training involves

The training session will last all day. You must stay for all of the training. You can't bring other people with you to the training.

You'll need to bring a mobile device that can:

  • access the internet
  • read a QR code

You may need to install a QR code reader app if you have an older Apple or Android device. You can find free QR code reader apps from the Apple Store or Google Play.

During the training there'll be 4 multiple choice assessments. You'll need to pass these to finish the training. If you don't pass on the day,  you can try again at home the day after. If you don't pass on the day of the training, or the day after, you'll need to do the training again.  

Training documents

Download pdf essential information for safeguarding training (202 KB)  which includes:

  • how to report child safeguarding concerns
  • where to find advice about adult protection
  • how you can help someone having a mental health crisis
  • contact details for mental health support services

Find pdf guidance for taxi drivers about child exploitation (400 KB) from Avon and Somerset police.