DBS, DVLA and medical checks

DBS, DVLA and medical checks

New drivers will need to undertake an Enhanced DBS, DVLA and medical check when they first apply.  You'll need to repeat the Enhanced DBS and DVLA checks every three years. 

In most cases we'll try and tell you when you’re due to carry out any of these checks so that you’re able to do so before your licence expires. 

However we would advise that you take note of when your checks are due.

If you are due an Enhanced DBS check, medical check or DVLA check, you need to complete these before your licence expires, or we may not be able to renew your licence.

If you have completed a DVLA or medical check or received your Enhanced DBS certificate, you must return these to us before renewing online.

You can bring the original Enhanced DBS certificate to a Citizen Service Point for us to photocopy, or post the original certificate to us at:

Licensing Team PO BOX 3399
100 Temple Street

We'll send your certificate back.

Enhanced DBS check (previously CRB check)

As a private hire or taxi driver you’ll need to undertake a check with the Disclosure and Barring Service (DBS) every three years. This is to ensure that you have no criminal convictions that would prevent you from operating as a driver.

Find out more about DBS checks on GOV.UK

You'll be sent renewal reminders 3 months before their current driver’s licence expires which will contain all the relevant forms required.

To make your enhanced DBS application you will need to post your application to:

Licensing Team PO BOX 3399
100 Temple Street,

Once you've posted your application:

  • You need to email copies or photos of your ID documents to Check the GOV.UK website for acceptable forms of ID.
  • We'll check your ID when we receive it, and send you an appointment for a video call. You need to have your ID with you for the video call, so we can verify it against the ones you've sent by email.
  • Once your ID has been verified, we'll end the video chat and call you by phone to take payment for the DBS application for £49.50.
  • We'll verify the DBS form and send it off.

If you’re not able to make the appointment, email us as soon as possible to arrange a different date or time. We won’t be able to send the form off until we've verified your ID on this video call.

The calls will take place on Zoom and you’ll need to have downloaded it before the appointment. To download and install Zoom:

  • go to the Zoom website
  • click on the Download button under “Zoom Client for Meetings”

You must read the DBS privacy policy on GOV.UK before you submit your DBS check application. We'll ask you to sign a declaration to say you've read this.

Once your application has been received by the DBS service, you will be able to use your form reference number to track your DBS application.

DVLA check

We need to check your driver’s licence with the DVLA every three years.  This will tell us when your licence expires, whether you have any endorsements (or points), and if you’ve been disqualified.

To do this we need you to fill in a DVLA mandate (pdf, 394KB) (opens new window) which gives us permission to check your driving licence.

Medical examination

You undergo a medical examination when you first apply to become a taxi driver.  This is repeated when you turn 45 years old and once more every five years after that until you're 65, when you'll need to start taking one each year.

Take the taxi driver medical examination report (pdf, 439KB) (opens new window) to your doctor for completion. Please note the doctor completing the medical must work at your registered doctors surgery.

This examination confirms that you’re fit and healthy and able to drive a taxi vehicle. 

If you want someone else to discuss your application

If you want someone else to discuss your application or licence with us on your behalf, you’ll need to give us written permission.