Barton House evacuation: information for residents.

Find out how to apply for an exemption from carrying wheelchair passengers or assistance dogs in a Hackney carriage or private hire vehicle on medical grounds.

You're legally obliged to carry wheelchair passengers and assistance dogs in a Hackney carriage or private hire vehicle under the Equality Act 2010.  

However, you can apply for an exemption on medical grounds, for example if you:

  • have a physical condition that means you can't provide assistance to a wheelchair user
  • are allergic to dogs

How to apply for an exemption

To apply for an exemption from carrying wheelchair passengers:

To apply for an exemption from carrying assistance dogs:

Apply for an exemption

If we grant you an exemption, you'll need to display your exemption certificate in your vehicle.