Apply or renew an operator licence

Apply or renew an operator licence

You need an operators licence if you want to operate licensed private hire vehicles driven by licensed private hire drivers.

How to apply

You need to send us the following items:

Email your application and scans or photographs of the supporting documents to licensing@bristol.gov.uk. We'll contact you by telephone to make payment.

You can also post them to Licensing team (Temple Street) Bristol City Council PO Box 3399 Bristol BS1 9NE.

Applications take at least 10 working days to be processed.

If you want someone else to discuss your application or licence with us on your behalf, you’ll need to give us written permission.

You can renew your operator licence up to 6 weeks before it expires.

How much it costs

A private hire operator licence may be granted for up to five years and costs:

1 Year: £170
2 Years: £340
3 Years: £510
4 Years: £680
5 Years: £850

You should read the operator conditions in the Hackney Carriage and Private Hire Licensing Policy (pdf, 1.2MB) (opens new window) before submitting your application.

Contact information

Licensing Team

100 Temple Street

Bristol City Council

PO Box 3399

Bristol, BS1 9NE

Opening Hours

Drop in hours at Citizen Service Point, 100 Temple Street:

  • Monday, Tuesday, Thursday, Friday: 9am to 5pm
  • Wednesday: 10am to 5pm

Office address

Citizen Service Point
100 Temple Street
Bristol
BS1 6AG

Email: licensing@bristol.gov.uk